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Customer Service
- Shipping & Delivery
- Orders over $25 receive free shipping using USPS Priority mail or FedEx Ground for shipments over 5 pounds. We also offer USPS Express Mail at the current USPS rates provided at checkout.
Orders placed before 2 PM EST will ship the same day. Orders after 2 PM will ship the next business day (Monday-Friday). We currently do not ship to addresses outside the United States. Please use the contact us form if you are outside of the United States and wish to place an order. - Privacy & Security
- Please see our privacy policy page for our privacy and security policies.
- Returns & Replacements
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If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund. Items can be returned for up to 40 days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging with all labels and stickers attached. Swimwear must have the original hygienic liner intact to be eligible for a return. We will provide you with a pre-paid shipping label to return the purchase to us. Once your return is received and inspected, we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 days.
If your order received a promotional discount based on the total amount of the order and the returned product would disqualify your sale from the promotional discount, the full product price will not be refunded. Only the difference between the original sales total and what the new sales total would be for all items in the original order without the returned item(s) will be refunded (based on the promotion active at the time of the original sale).
- Ordering
- You may place an order on our website at any time. If you need assistance placing your order, you may call us toll-free at 888-987-6559 from 11am - 10pm Eastern Standard Time Monday - Saturday.
- Payment & Pricing
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We accept the following payment options:
- - Check or Money Order: Note that your order will not ship until the payment has been received and cleared. Checks will be converted to digital payments upon receipt and originals destroyed.
- - Credit Cards: Visa, Mastercard, Discover
- - PayPal
We strive to provide the best pricing on all our products. If you find a price better advertised price, please let us know using the contact us form and we will try to beat it. Please consider that some mail-order stores advertise low prices but charge high shipping and handling fees.